Privacy Policy

We value the trust you have with us. That is why we insist upon the highest standards for secure transactions and customer information privacy.

Our privacy policy is subject to change at anytime without any notice. To make sure you are aware of these changes, we request you to please review this Policy periodically.

By using the website, you expressly consent to our use and disclosure of your personal information in accordance with the Privacy Policy. If you do not agree with this Privacy Policy, please do not use the site.

Why do we collect your personal Identification Information?

Answer: Personal identification information is Email address, name, phone number, etc. that you provide us when you set up a free account with thepotpourristore.in. We do not say that you cannot browse or buy things without registering yourself but certain activities like placing an order, getting our updated newsletters and certain promos and benefits we urge you to register with us and get a better shopping experience.

We reserve the right to contact you on the information provided on your email and phone number with the intention of keeping you up to date on the order status, delivery of products or services and any other information that might impact your entire purchase experience at The Potpourri Store. This may require us to contact you on your phone numbers also so if you do not wish to receive any mailers or messages from us you can opt out or also give your alternate numbers by email or update it in your profile when you visit our website.

What do we use your information for?

Answer: The personal information provided by you is used only in the following ways:

To respond to all your queries and give you a personalized experience

To simply make improvements on our website. Your feedback and comments matter the most.

Send you surveys and marketing communications that might engage you and know about the products we work with.

Send you mailers and newsletters. But please note that at any given time you can opt out and unsubscribe from the mailers.

Fulfil your requests that provide you with all the information you need.

To complete the purchase and delivery needs smoothly that might cause a problem at anytime.

How do we protect the information you provide us?

Answer: The trust with which you have given us your information is important to us. We would in no way want to breach that. So what we do is implement a number of security measures to ensure and maintain the safety of your personal information when you enter/ submit or access your personal information. 

Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that Internet technology is not 100% safe and you should exercise discretion on using the same. 

Notwithstanding anything contained in this Policy or elsewhere, The Potpourri Store shall not be held responsible for any loss, damage or misuse of your personal information, if such loss, damage or misuse is attributable to an inevitable event like fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption.

Security of Information or do we disclose the information to outside parties?

Answer:  We really value your trust in us. And in every way we would ensure the security, integrity and privacy of your personal information. We are against unauthorized alteration, disclosure or destruction of the information that you have given us. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or ours rights, property, or safety. However, non- personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

The Potpourri Store does not send emails to customers requesting billing, login or password information. If you receive such an email purporting to be from The Potpourri Store which asks you to provide personal or account information, or login or password to anything, please verify that the website or email is from us and till then please do not disclose any such information. Such emails may be fraudulent and used in connection with phishing. We request you to please report such incidents with The Potpourri Store.

Third Party Links and how they work?

Answer: At some point of time we may include or offer third party products or services on our website at our discretion. Please note that these third parties will have their own privacy policies independent from us. Hence, we take no responsibility or liability for the content and activities on these linked sites. Nonetheless, we seek to protect the integrity of our website and we welcome all the feedback about these sites. 

Changes to the Privacy Policy:

Answer: We may amend this Privacy Policy from time to time. The information regarding the way we use the Personal Information will be notified to you by posting an announcement on our website or by contacting you directly via email or other means. You are bound by any changes to the Privacy Policy when you use the website after such changes have been first posted.

By using our site, we believe you consent to our website’s privacy policy.

Grievances/ Questions or Concerns:

Answer: For any questions, concerns or grievances regarding the above-mentioned policies please send us a detailed message at helpdesk@thepotpourristore.in